• Unit 8 Woodgreen Trade Mill, 3 Woodgreen Road, Ballymena BT42 3DR
  • Mon - Fri 8:00 - 18:00. Saturday - Sunday CLOSED
  • T: 028 25 220110, M: 07968 255593
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Applied Technologies is your trusted partner for building and optimizing wireless network infrastructure, enabling seamless wireless access to critical applications and data throughout your organization. Our wireless technology solutions empower users to carry the office with them, providing unparalleled flexibility and productivity.

VOIP

Are you ready for the BIG Switch Off?

With BT already in the process of removing standard telephone lines, it’s time ALL business started the move to VOIP.

Voice over Internet Protocol (VoIP) has revolutionized business communications, offering a versatile and cost-effective alternative to traditional phone systems. At its core, VoIP converts voice into digital signals that are transmitted over the internet, enabling calls to be made from a computer, a VoIP phone, or other data-driven devices.

Overall, VoIP offers a forward-looking approach to business communications, blending cost-effectiveness with advanced functionalities to meet the evolving needs of modern businesses.

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VOIP Service Providers

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VoIP (Voice over Internet Protocol) telecommunications has several specific strengths that make it a popular choice for businesses and individuals

Cost Efficiency

VoIP is generally more cost-effective than traditional telephone services. It reduces costs for long-distance and international calls, as well as for the overall infrastructure, since it uses an existing internet connection rather than requiring separate phone lines..

Mobility

Users of VoIP can make and receive calls from anywhere with a stable internet connection. This mobility is particularly advantageous for remote workers and businesses with a global presence.

Scalability

VoIP systems are highly scalable, meaning they can be easily adjusted to accommodate the growing needs of a business. Adding new users or lines is often as simple as adjusting a software setting, without the need for additional physical infrastructure.

Advanced Features

VoIP services often come with a range of advanced features such as call forwarding, voicemail to email transcription, call recording, and conference calling. These features are usually integrated into the service at no additional cost.

Integrations

Many VoIP systems can be integrated with other business applications like CRM software, email, and cloud storage services. This integration enhances productivity and streamlines workflows.

Voice Quality

Modern VoIP technology offers high-definition voice quality that is often superior to traditional phone lines. The clarity of calls is especially noticeable in conference calls and international communications.

Example Integrations

VOIP Offers so much more than just phone calls...

These integrations enhance the functionality of VoIP systems, making them more than just a tool for voice communication, but rather an integral part of a business’s overall communication and operational strategy..

  • Integrating VoIP with Customer Relationship Management (CRM) software can significantly improve customer service and sales processes. Calls can be logged automatically, customer information can be brought up during a call, and call recordings can be attached to customer profiles for future reference
  • VoIP can be integrated with email platforms to allow for features like voicemail-to-email, where voicemails are sent directly to your email inbox as audio files or transcribed messages. This integration ensures that you don’t miss important messages even when you’re away from your phone
  • VoIP systems can integrate with calendar and scheduling tools to facilitate easier meeting setups. For instance, you can schedule calls or meetings directly from your calendar, and the VoIP system can automatically send reminders or dial-in information to the participants.
  • Integration with collaboration platforms like Slack or Microsoft Teams allows users to initiate VoIP calls directly from these apps. This streamlines communication within teams, especially in remote or hybrid work environments.
  • Integrating VoIP with cloud storage solutions enables businesses to automatically store call recordings, logs, and other data in the cloud. This facilitates easy access and management of communication records and ensures data backup and security.

Applied Technologies Group Ltd
Unit 8 Woodgreen Trade Mill
3 Woodgreen Road Ballymena
BT42 3DR

T: 028 25 220110
M: 07968 255593

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